The profile is based on your answers to their relationship questions. I have the same experience as the others. I had 11 pictures; added one more. The man was exactly the opposite of me. I am willing to join you in a class action suit. For example, despite my requirement that potential matches live within 50 miles of me, the one or two matches that eHarmony would send me on any given day were often located in different states entirely.
With both, some members have complained of being auto-renewed even after canceling the membership. I later received a call from India from a man asking if I would like him to remove the lock from my phone of course I did he said eharmony charged 7. Most had significantly different interests and values than I have. James apologized and said he would be happy to correct the problem , because I was new and having trouble he could offer me 6 months for 20. Below is the initial email I sent to Customer Care.
The bigger point is my time and money is wasted by scammers and eHarmony obviously does not do anything about vetting people coming on the site. The site will post these compatibility ratings on the profile so that members can see where their similarities and differences lie. I have canceled my membership and I am very disappointed with their service. Spencer evidently said to her, I will tell him the same thing, really? The PayPal claim was resolved, and the money credited back to me. Also, your mobile site does not allow users to receive the free trial. I am not asking for a full refund. Looks like I am still communicating with the customer service department who told me that they could not resolve the issue I am having.
They said they would not refund the extra year. I just wanted to say thank you. Once they get your information, email, etc. They never contacted me back when I requested a refund a week after constantly getting matches who mostly lived in a completely different city. Please explain to me what is going on here… because I am shocked to find this out the way that I did. Shame on you and your misleading advertizements.
The fact that all correspondence have to go through email, you say to expect a response in 10 days which never happens and your reps are no help whatsoever. Clearly if you can have citizens miss the cancellation by just a few hours you have them committed to another contract, so I guess you win, very sad, I sent serveral emails to Eharmony staff one of which I said cancel the auto renewal. When you press email or contact, the site takes you to their stock questions and there is no one to talk to, no way to get through! Of marriages that started on a dating site, 3. Amongst our most popular demographics are: , , , and. I was also scammed by eHarmony. The options include within 30 miles, within 60 miles, within 120 miles, within 300 miles, within specific states, within your country, anywhere in the world, and within specific countries. I was informed by a supervisor who said she could see what Mike C.
I called them and told them that was a mistake. This is the worst service ever! Also, very limited number of guys being provided in my area via the mobile app. Dear Antonia, We are very sorry to hear you have not been happy with aspects of your matches. Even if I found the matches to be good the headache of having to deal with this company is not worth it! I asked for the name of the supervisor — Spencer. Harvard Business School graduate, Mark Brooks, has been an expert in the Internet dating business since 1998. I spoke with a customer service rep. I could no longer receive anything on e harmony , I kept receiving a message saying to log back in later the were ringing my matches,after 2 days of this I googled eharmony tech support and called them.
Warren is a psychologist and author of relationship books. When I asked to speak to a supervisor I was advised by Calin that that was not possible. It relies on psychological principles to recommend singles to one another. If your product is so good, why only 3 days to cancel. You can narrow your search to specify if you're looking for , , or men and women - just to name a few. They never refunded my money and I never used the service.
Please hold while I see if he is available. Advertisements on this site are placed and controlled by outside advertising networks. I want back my money I paid in January and subsequent months. I asked what they could do, she offered me a free month which was like offering a hungry man a puff of air. After reading some of the reviews here I have decided not to join! Eventually the scammer and I exchanged emails.